Detalle de Empleo

Customer Care Specialist – Spanish Market (with disability)

SeQura
Barcelona
Jornada Completa
Categoría : Atención a clientes Salario: € Experiencia : 1 

Descripción

We are looking for a Customer Care Specialist who wants to be part of a fast-growing company and a brilliant, ambitious team. This person will take care of our Shoppers and give them an amazing post-sales experience. For this position we have mornings and afternoons shifts, we are looking for people for both of them and they are 7 hours a day.

Acerca de SeQura

Somos SeQura, una empresa líder fintech moderna, innovadora y ambiciosa con base en Barcelona. Nacimos en el 2013 con un único objetivo en mente: Ser el método de pago preferido que ayuda a las personas a comprar lo que desean pagando al instante de manera transparente, flexible y justa, para esto desarrollamos increíbles soluciones de pago.

How your day to day would look like:

  • Take phone calls and answer emails from our customers to solve their doubts.
  • Do different administrative management tasks related to the orders made with SeQura payment methods.
  • Do database updates.
  • Give internal support to other teams. 
  • Generate reports.
  • Do BackOffice tasks.

 

You’ll be a good fit if you have…

  • At least 1 year of experience in customer care, and you really enjoy contacting them. 
  • Excellent communication skills, both verbal and written.
  • A great capacity for synthesis, you are methodical, and you are small detail-oriented.
  • High level of emotional intelligence. 
  • Mid-knowledge about Office Package and IT. 
  • Native Spanish level and high level of English, both verbal and written.

You’re going to be a match if you are…

  • Objective-oriented and thrilled about challenges. 
  • Problem-solver and bring creative solutions.
  • Quick interpreting payments and charges.
  • Motivated about working by objectives, challenges thrill you, and you enjoy teamwork.
  • Proactive in finding solutions and creativity to implement action plans. 
Comparte esta oferta:

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